AdvanTech

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24/7 Help Desk Support

Attentive, Dedicated, and Knowledgeable

Not being able to complete your job tasks because of a technical issue can be frustrating. Now imagine reaching out to your help desk to troubleshoot, explain your set up, issue a ticket, and then still having to wait hours for the issue to be seen, let alone worked on. AdvanTech’s 24/7 help desk support are always available, using our knowledge of your business and systems for quick and reliable support.

We can be reached by phone or through our web portal, ready and knowledgeable in your specific systems and infrastructure to begin troubleshooting immediately, reducing downtime and inconveniences. Put our problem solving skills to the test! Reach out for a free consultation!

24/7 Help Desk Support

No Obligation Consultation

Fill out our contact form, and let’s work together to ensure your business is primed for success. 

IT Support

Customized For Your Business

Response Time

No one want to wait days for a fix to their issue. AdvanTech takes your time seriously, responding to most tickets within minutes and solving most problems within hours. Our efficient ticketing system allows us to troubleshoot your problems effectively and fast. 

Availability

Problems don’t just happen during business hours, they can happen at any time. Whether there is a network issue, cyber-threat, or concern with your laptop, we take all problems seriously and begin troubleshooting as quickly as possible. 

Vendor Management

Depending on the issue, sometimes the fix is out of our control. In these circumstances, we will work with your vendor to solve the issue the quickest way possible so you can run your business. Whether that be cloud services such as AWS, a SaaS like Mircosoft Office 365, or even a hardware issue with your laptop, we’re here to support.

Team Work

We build strong and lasting relationships with our clients, nurturing an understanding for how their unique business works. For us, you’re not just clients, you’re a part of the team. We don’t just want to support, but actively collaborate. Whatever step you want to take next for your business, we are on the same page. 

Helping You Diagnose Your Business

Unexpected issues and inquiries always happen and we are here to help anytime, any place. Reach out for a no cost consultation and we can move forward together.

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