If you’re responsible for the IT framework of your company, ask yourself if any of these issues apply to you:
You've got serious response time issues.
You had a problem eight hours ago (or worse, yesterday) and you still haven't gotten an response, let alone a resolution. This is a sure sign that your business is not a priority to your current vendor and they lack the communication and IT skills necessary to support you.
You feel trapped by your current IT company.
They have your passwords. They know your systems. They've documented nothing. If you're worried about what might happen if you tell them you're going to switch IT services providers, that's a clear sign that the time has come to switch providers. We can support you and protect your business when you decide to switch.
You lack genuine IT solutions to your problems.
Your current vendor is willing to sell you every technology product, but they can't provide you with anything that does what you need it to do. You need business intelligence and a way to leverage big data and you just don't have it. You need customized solutions and business intelligence to leverage big data. We can give that to you.
These are problems that you really shouldn’t have to deal with.
Your Internal IT Department
We’re part of your team, we adopt your company culture, and we solve your IT problems.
Call us or send us a message to see if we’re the genuine IT solutions partner you’ve been looking for (508) 676-7800
Common Misconceptions About Managed IT Services
In our many years in this business, we've come to realize that a lot of the reasons people give for why improving their IT support is impossible are misconceptions, plain and simple.
Poor IT Support is Standard
"That's just the way things are, what do you expect?"
"I'm always going to be exposed because my IT services provider 'holds all the keys.'"
A Lack of Knowledge
"I need to know everything about IT if I'm going to be able to make an informed decision."
Custom Solutions Can't Help
"Only enterprise businesses can afford (or need) custom solutions that leverage big data."
We've designed our business to break down these misconceptions and show how effortless the ideal IT services infrastructure can be.
Who We Help
Advantech works best with businesses that:
Understand that their IT services are only as good as the strategy that is driving them.
Value relationships and a true partnership approach
Are looking for opportunities to help their IT infrastructure operate in the most efficient way possible.
But we’re not for everyone... we’re probably not a good fit if:
You’re looking for someone who will do little more than take orders. We want to use our expertise to find real solutions to the problems you’re facing.
You see your IT company as just another vendor instead of a managed IT services partner. We want to build relationships with you and your people.
You’re looking for a "one size fits all" approach to IT. We want to come up with the IT strategy that will uniquely propel your business forward.
Proudly Serving Southern New England
AdvanTech is proud for the opportunity to provide our innovative and unique blend of managed IT services in all of Rhode Island, Massachusetts and certain parts of Connecticut.